michealleary

06.08.2022

Why should you use Customer Support Video?
Good customer service means caring about the customer with passion and the willingness to communicate with them to fix any doubts or tickets raised by them, preferably with no extra charges to explain the working of the SaaS product or service.

Customer Support videos need to be planned and executed in a way that enables clear understanding for the customers and figuring out the blind spots in the features, answering their most asked questions and doubts, while using the right soft skills, focusing on the brand, and using an efficient learning method to help with product adoption.

keine Angabe